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General Account Information


FTP (File Transfer Protocol) is used for transferring files (HTML pages, graphics, etc.) to/from your server. We suggest using programs specifically designed for FTP'ing (transferring) your files.

For Windows(tm), we suggest the following ftp program: WS_FTP from Ipswitch, Inc. You can get a shareware (evaluation) copy of WS_FTP from: ftp://ftp1.ipswitch.com/pub/win32/ws_ftple.exe 

For Macintosh(tm), we suggest the following ftp program: FETCH
You can get a copy of FETCH from: http://www.dartmouth.edu/pages/softdev/fetch.html   

Logging in with FTP 

Based on the assumption you are FTP'ing with WS_FTP (as recommended above) the following section will give you a basic run-down on how to configure and use WS_FTP for transferring files. 

  1. You will need your initial e-mail from us about your NEW SERVER INFORMATION.
  2. You will need to start up WS_FTP. You should first be prompted with a "Session" dialog box.

You will start configuring WS_FTP in the following areas: 

    Profile Name: This is any name you wish to identify your ftp information. 
    Host Name: Your IP address  
    Host Type: Automatic Detect 
    User ID: Your login name 
    Password: Password (BE SURE to put a check in the Save Password box) 

    The remaining entries should remain empty. 

  • Click the "OK" button and WS_FTP should start logging you into your FTP site. If there are any login error messages, please check every input (please note that the password is CASE sensitive, we suggest that you cut-n-paste your password DIRECTLY into the WS_FTP password area).

  • Once you have correctly ftp'd to your server. You will see your server directories in the right side window. Please put all your accessible files ie. html and graphics in htdocs directory and scripts in cgi-bin directory.

  • When setting up your HTML files, BE SURE name your homepage (your main page) - 'index.htm' (or .html). Files are case sensitive. If you document says MYFILE.HTM then your file must be saved as MYFILE.HTM not myfile.htm. Any subdirectories you would like to create may be created.

      •     The 'MkDir' button creates a directory. 
      •     The 'RmDir' button removes a directory.
  • Remember to transfer your text base files (html, script, etc) in ASCII and your non-text base files (gif, jpg, etc) in Binary mode.

POP3 Email Account 

If your user name is "myself", and your domain name is "mydomain.com"

Your main email address will be : myself@mydomain.com
All email addressed to @mydomain ie. sales@mydomain.com, doyok@mydomain.com, etc
will be directed to main email address (myself@mydomain.com).

Here's how to access your mailbox from your email client software:

     Account name: myself%mydomain.com

     Some email client software require account name and domain name in 1 field (ie. Eudora)
     Account_name@Domain_name: myself%mydomain.com@mydomain.com  

     Incoming mail server: mydomain.co.id 
     Outgoing (SMTP) server: mail.yourdomain.com or your ISP's SMTP server.
     Password: Your Password

If you entitle to more than 1 POP account, You can always add your POP account later on from your control panel.


All email that sent to redirect address (user@domain.com) will be automatically fowarded to your POP email account.

When someone send email to your email address, autoresponder will automatically send autoreply to the sender. You can customize this message message.

If you need additional POP3/Redirect/AutoResponder email account,
please contact support if you need autoresponder feature, do not forget to include your domain name.


Your server is pre-configured with a 'fmail.pl' (form mail) script. This script is designed to process any forms that you write for your site. No knowledge of CGI is necessary to implement a working form on your website. 

Add the following 4 lines to your form document and your form will send the information to the specified e-mail address. 

<form action="/cgi-bin/fmail.pl" method="POST"> 
<input type="hidden" name="recipient" value="email address to receive form info"> 
<input type="hidden" name="subject" value="Name of form-Order Form"> 
<input type="hidden" name="thankurl" value="http://yourdomain.co.id/thankyou.htm"> 

Note: Do not alter any word above, only change the values. 

  • The above 4 lines need to be placed at the beginning of your HTML coding that starts the forms. The above 4 lines declare that the forms in your HTML page will be processed by the fmail.pl script in your CGI-BIN (Line 1). 

  • Then, the 2nd line tell the form script to send the completed forms to the specified recipient (your e-mail address of whomever's you set it for). 

  • The 3rd line tells the form script to place the declared subject line into the form sent to the recipient via e-mail. 

  • The 4th line tells the form script to send the visitor filling out the form to a page thanking them for filling out the form. These are the only codes you need to interface with to get the forms working. 

Also, the place in your HTML code where you ask the visitor for their e-mail address change the coding to reflect something like this: 

<input type=text name="username">What is your e-mail address? 

The key parameter is the name="username". This will take the e-mail address from the form and place it into the e-mail form that is sent to the recipient (declared in Line 2 of the form coding). This is a must. Otherwise, the form won't work.  

Don't forget to create a 'thankyou' page for your form. 
Please note that if you DO NOT want to use the "thankyou.htm" you can specify: 

<input type="hidden" name="thankurl" value="no"> 

(this will display a default 'thankyou' page for you, saves some HTML coding) 


Your server is already configured for the placement of standard hit counters. A counter may be added to your page by including the following line in your html document: 

<img src="/cgi-bin/Count.cgi?ft=5|dd=C|frgb=255;255;255;&df=your_name.dat"> 

(replace the your_name with your server login or something similar)
For additional counters (on other pages) simply add your_name1, 2, 3, etc... You can modify the look of your counter by changing the following values :

  • ft = x - ('x' equals the size of frame around counter)
  • dd = A,B,C,D, or E - (you can try different ones, 5 different counter digits have been pre-installed for you (A,B,C,D,E)
  • frgb= xxx;xxx;xxx; - (color codes for frame)

Related Resource:

Tips for CGI Installations 

When installing your own CGI scripts, you will, most likely, need to modify some of the script's parameters. In most scripts the parameters to modify will be located at the top of the actual script file after any instructions or headers (most are clearly marked and have concise instructions in the comments for modifying the parameter, rule of thumb, though, READ THE INSTRUCTIONS before modifying a script!).

Some common path :

  • The first line of your script must be :  #!/bin/perl    OR     #!/usr/bin/perl
  • Document directory :  /home/userid/htdocs/yourfiles.ext
  • Cgi-bin directory     :  /home/userid/cgi-bin/yourfiles.ext
  • Sendmail               :   /bin/sendmail OR /usr/sbin/sendmail
  • Date                    :   /bin/date

If you need any specific paths that is required by the script, feel free to e-mail: support and we will do the best we can to help you track down the path for your script.

Things to do before you installing the script :

  1. Read the documentation for the script you are trying to install!
  2. If you don't find any documentation WITH the script, check inside the script ITSELF, some scripts have the instructions written in with the coding.
  3. If you can't find any help, contact the author of the script (most scripts have the author's information in the header of the script).
  4. Make sure you have properly set any permissions for the file (most scripts require CHMOD 755, or read-execute permission to properly execute on the server).
  5. Make sure you have properly set all paths and parameters!
  6. Make sure (if it's a Perl script) you transferred it as an ASCII file (Perl scripts are text files [ASCII] not binary files like some compiled CGI scripts!)

Related Resource:
Good Tutorial: CGI and Perl

Telnet Access
Your Telnet account is setup automatically for you when you open your account. Each User ID has it’s own Telnet account. Each Telnet account has it’s own Home Directory, but will share the same www Directories and FTP Directories. 

Telnet is much like a DOS program in both use and appearance, requiring specific typewritten commands. There are "power" uses for Telnet, but only Advanced Users will be able to understand or implement them. The novice user will probably not need to use Telnet very much or very often, but some basic knowledge of it will be useful.

SSH & SFTP (Secure Telnet and Secure FTP)
You can use SSH - Secure Telnet (recommended),
please download Freeware SSH from OpenSSH
Windows OS:  http://www.openssh.org/windows.html
Linux OS: http://www.openssh.org/unix.html

we do not give a tutorial to use MySQL,
please visit the official document and tutorial at http://www.mysql.com

MS SQL Server
to connect MSSQL Server from Linux using PHP, use the following PHP command.

$hostname = "sqlserver IP"; 
$username = "your-username"; 
$password = "your-passowrd"; 
$dbName = "your-databasename"; 

MSSQL_CONNECT($hostname,$username,$password) or DIE("DATABASE FAILED TO RESPOND."); 
mssql_select_db($dbName) or DIE("Table unavailable"); 


PHP4 is a 3rd party scripting engine. Please Note: We do not  provide support for PHP4.  We have added it for users that our already familiar with it.  To use PHP4 on your domain just end the php pagewith .php rather than .html.
Visit the official document and tutorial at http://www.php.net

Zip/Unzip Files
This Unix program is compatible with the zip program for DOS and Windows. To zip files, first have the files uploaded to your server, then log into your account with Telnet. Navigate to the directory where the files are that you want to zip. 

(for instance by typing cd htdocs then cd sounds). 
    Then type: zip myzip file1 file2 file3

This puts the files "file1", "file2", and "file3" into a new zip archive called  "myzip.zip". 
On the other hand, if you had the archive"myzip.zip" and wanted to get back the files, you would type: unzip myzip

Typing zip or unzip by itself will give you a usage summary, showing nearly all the options available.

TAR Files
to unzip .tar extention, simply type:

tar -xvf filename.tar

Miva Empressa

Contact support to activate Miva Empressa, detail information how to use Miva script, 
visit Miva Empressa documentation.

CGI Script Resources
There are many good resources for CGI scripts found on the web. The scripts at Matt's Script Archive found at http://www.worldwidemart.com/scripts are very good. Many of our scripts come from there. Unless you are an expert on the subject, you should look for scripts that are very well documented and come with step-by-step instructions.  You may contact us for help or installation if you like.

Paths to Date, Mail, Perl, etc. (Advanced Users)
CGI scripts often require paths to common server resources.  These paths are as follows:
(puts you in your web directory) (puts you in your cgi-bin)

  • The first line of your script must be :  #!/bin/perl    OR     #!/usr/bin/perl
  • Document directory :  /home/userid/htdocs/yourfiles.ext
  • Cgi-bin directory     :  /home/userid/cgi-bin/yourfiles.ext
  • Sendmail                :   /bin/sendmail OR /usr/sbin/sendmail
  • Date                       :   /bin/date

Setting Permissions (Advanced Users)
The following is a simple explanation of file permissions in Unix. To list the access permissions of a file or directory, telnet to your server, then type:

    cd directoryname 

to change the directory until you are either in the directory above the file you are interested in, or above the directory you are checking. 

Type: ls -l filename 

and you will see what the current permission settings are for that file, along with other information.

Examples of using chmod:



u = the file's user (you) r = read access
g = the file's group x = execute access
o = others w = write access
a = the user, the group, and others  

To change permissions for a file named filename.cgi, you need to chmod the file (change mode). For example, when you type this:

    chmod u=rwx,g=rx,o=rx filename.cgi 

you've given:
     read, execute, and write access to the user (that's you)
     read and execute access to the group and
     read and execute access to others

 Some scripts will tell you to chmod 775 (for example). Doing the above is the same thing as typing chmod 775. You can use either method with our Unix servers. Let me explain:

 When using the numeric system, the code for permissions is as follows: 
    r = 4 w = 2 x = 1 rwx = 7
The first 7 of our chmod775 tells Unix to change the user's permissions to
rxw (because r=4 + w=2 + x=1 adds up to 7.
The second 7 applies to the group, and the last number 5, refers to others (4+1=5).

 When doing an ls -l on the file, telnet always shows the permissions this way:


Ignore the first dash, then break up the above into three groups of letters. If there's a dash where a letter should be,  it means that there is no permission for those people.
Remember: the first 3 apply to user, the second 3 apply to group, and the third 3 apply to others.

If you have any questions regarding your server configuration, please contact support.

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