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terms and conditions

last update November 2019

Policies and Service Guidelines

Content: All services may be used for lawful purposes only. Transmission, storage, or presentation of any information, data or material in violation of any Indonesia, United States Federal, State or City law is prohibited. This includes, but is not limited to: copyrighted material, material we judge to be threatening or obscene, or material protected by trade secret and other statute. The subscriber agrees to indemnify and hold us harmless from any claims resulting from the use of the service which damages the subscriber or any other party.

Privacy Policy. This policy covers how we use your personal information. We take your privacy seriously and will take all measures to protect your personal information. Any personal information received will only be used to fill your order. We will not sell or redistribute your information to anyone.

Refund Policy. If you are not 100% satisfied with your purchase, within 120 days from the purchase date, we will fully refund the cost of your order.

Note: Pornography and sex-related merchandising are prohibited on all servers. This includes sites that may infer sexual content, or link to adult content elsewhere. This is also true for sites that promote any illegal activity or content that may be damaging to our servers or any other server on the internet. Links to such materials are also prohibited.

In addition any site selling or promoting Bulk email services is not allowed Examples of non-acceptable content or links (unless otherwise noted):

  • Pirated software
  • Hackers programs or archives
  • Warez Sites
  • Bots
We will be the sole arbiter as to what constitutes a violation of this provision.

Traffic Guidelines Due to the unique resource characteristics and traffic patterns associated with certain types of sites, the following are limited to 3 gigs of free traffic per month:

  • Sub hosting - any domain housing additional users
  • Shareware, sound, video, image, multimedia and mp3 archives
  • Mirror sites or Sites with Banners, graphics or cgi's running from their domain used on other domains.
  • Distribution points
  • Any site whose primary purpose is file distribution (This is any site where 20% or more of there monthly traffic is from file downloads)
  • Sites using more than 20% of system resources continually.

For those of you who do not qualify, additional bandwidth usage over the amount allotted in the hosting plan or the pre-arranged, pre-paid amount will be billed at the end of that month to the pre-arranged credit account. Billing of additional bandwidth usage is subject to all other terms of this agreement and no refund will be given on the charges.

JavaNIC will be the sole arbiter as to what constitutes a violation of this provision.

Backup
We backup accounts periodically for internal purpose in case hardware failure or related, but customers should backup their account content for specific period, Any problem with virus/hacking to cause data missing on specific account is not our responsible to restore data, but we will try to restore from our backup that we have.

CGI Scripts
Each account comes with its own cgi-bin. You are free to use any CGI scripts you wish, however we reserve the right to disable any CGI script that effects normal server operation.

Chat Rooms
We do not allow clients to install their own chat rooms. These tend to be large system hogs and we cannot allow it as an account option.

Background Running Programs
We may allow programs to run continually in the background. These are considered on a one to one basis and an extra charge will be incurred based on system resources used and operational maintenance needed.

BOT
We currently do not allow bots running on background to be operated on our servers.

Commercial Advertising - Email:
Our servers may not be the source, intermediary, or destination address involved in the transmission of spam, flames, or mail bombs. Your domain may not be referenced as originator, intermediary, or reply-to address in any of the above. Advertising sites on other servers which in turn contain links to a domain on our servers is prohibited. We consider spam any mass unsolicited message in the mediums of Newsgroups and Email. If you are found to have spammed, then we will immediately, without warning, disable your domain. Lastly, we reserve the right to determine what violates this policy.

As such, any violation will result in immediate deactivation of services without refund.

Server Abuse:
Any attempts to undermine or cause harm to a server is strictly prohibited.

The Client agrees to reasonable server CPU, memory, as well as bandwidth determined by JavaNIC.

The Client agrees that he or she has the necessary knowledge to create and maintain their web-site. Client agrees that it is not the responsibility of JavaNIC to provide this knowledge or Customer Support outside matter specific to JavaNIC servers.

Terms and Termination
This agreement shall have an initial term of one month from the date of execution hereof, unless otherwise specified by sign up request. Upon expiration of such term, this agreement shall automatically renew for successive equivalent periods, unless written notice is given by either party of its intent to terminate the agreement, at least one week prior to the scheduled termination date. All terms and conditions of this agreement shall be in full force and effect during all original and renewal periods hereunder. If User does not notify Provider of cancellation request at least 7 days in advance of date of execution, the User will be responsible for the payment due for the next equivalent period.

Refusal of Service:
We reserve the right to refuse or cancel service at our sole discretion.

Disclaimer
JavaNIC will not be responsible for any damages your business may suffer. JavaNIC makes no warranties of any kind, expressed or implied for services we provide. JavaNIC disclaims any warranty or merchantability or fitness for a particular purpose. This includes loss of data resulting from delays, and any and all service interruptions caused by JavaNIC and its employees. JavaNIC reserves the right to change or update policies without notice

If any terms or conditions are failed to be followed it will result in grounds for immediate account deactivation.